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Decommissioning

This section details the steps to properly uninstall and remove a QALITA platform instance according to the deployment mode used (SaaS, Kubernetes, Docker Compose).

I. SaaS Mode​

No technical action is required on the user side. To terminate your account or delete your data:

  1. Log in to your QALITA SaaS account.
  2. Go to My Account > Delete My Account.
  3. Confirm the deletion. This will result in:
    • Deletion of all sources, metrics, and associated packs.
    • Removal of user access linked to your organization.
    • Automatic revocation of your SaaS license.
warning

This action is irreversible. No data can be recovered after deletion.

II. Kubernetes Deployment​

To properly remove QALITA from your Kubernetes cluster:

1. Uninstall with Helm​

In the relevant namespace (default: qalita):

helm uninstall qalita -n qalita

2. Delete Associated Resources​

Delete the namespace (⚠️ deletes all resources it contains):

kubectl delete namespace qalita

If you used separate namespaces for SeaweedFS, PostgreSQL, or Redis, delete them as well if necessary.

3. Delete Persistent Volumes (PVC)​

Check for remaining volumes:

kubectl get pvc -A | grep qalita

Then delete them:

kubectl delete pvc <pvc-name> -n <namespace>

4. (Optional) Delete Secrets​

kubectl delete secret qalita-license -n qalita

Docker Compose Deployment​

If you used Docker Compose deployment:

1. Stop and Remove Containers​

In the directory where your docker-compose.yaml is located:

docker-compose down

2. Remove Associated Volumes​

docker volume rm qalita_postgres qalita_redis qalita_seaweedfs

(Check exact names with docker volume ls)

IV. Agent Cleanup​

If you installed a QALITA agent (qalita-agent):

  • Remove the agent container or service.
  • Delete associated credentials.
  • Ensure the agent no longer has scheduled tasks (e.g., cron, systemd, Airflow, etc.).

V. License Revocation​

Once the platform is uninstalled, you can request the revocation of your license.

  • Contact: support@qalita.io
  • Or log in to your customer account to deactivate the license from your dashboard.

VI. Compliance & Sensitive Data​

Ensure you have complied with your data management policy:

  • Purging logs.
  • Deleting database backups.
  • Cleaning temporary files (packs, archives, etc.).

QALITA does not retain any data on the publisher side for on-premise deployments.